In this Privacy Policy:

• “we”, “us” or “Skylos” means Skylos Sports Medicine or any related Skylos Sports Medicine company or providers providing you with our services.
• “you” means you, the person acquiring our services or visiting our website; and “services” includes access to our website.

Privacy Act

Skylos follows strict procedures when storing and using information you have provided us in accordance with the Privacy Act 1993. A copy of the Privacy Act 1993 can be obtained at www.legislation.govt.nz.

Personal Information

We may collect information directly from you, when you visit one of our branches, write to us, telephone us, email us, or visit our internet website. Personally-Identifiable Information will only be collected to the extent that Skylos deems reasonably necessary to serve a legitimate business purpose.

When you send us Personally-Identifiable Information, (i.e. in an electronic mail message containing a question or comment), or by filling out a form that e-mails us this information, we use this information to respond to your request or inquiry for our services, programs, or products. We may also forward your e-mail to other Skylos employees, who are best equipped to answer your questions.

Financial information may also be acquired and is also only used for legitimate business purpose within Skylos Sports Medicine.

Please be aware that if you disclose Personally-Identifiable Information on our Web site, that information may be collected and used by third parties unrelated to Skylos without our knowledge, such as through spyware or adware, and may result in unsolicited communications from third parties. Such activities are beyond the control of Skylos Sports Medicine.

Links to Other Sites

The documents posted on the Skylos website may contain hypertext links for information created and maintained by other public and private organizations. Skylos does not control or guarantee the accuracy, timeliness, availability or completeness of any linked information.

The inclusion of links or pointers to Web sites is not intended to assign importance to those sites or the information contained therein, nor is it intended to endorse or recommend any views expressed, or products or services offered on these sites.

These non-Skylos sites may also have their own privacy policies and practices. While Skylos will employ commercially appropriate procedures to help ensure that your information is only used for authorized purposes as described above, we cannot make any guarantees with respect to the actions or policies of such third parties.

Protection of Information

We maintain physical, electronic, and procedural safeguards that comply with industry standards to protect your personal information from unauthorized access or use. We restrict access to your personal and account information to those employees who need to know that information in order to provide products and services to you. All employees are required to protect and maintain the confidentiality of your information in accordance with our policies and procedures.

Unauthorized attempts to upload information or change information on Skylos servers, or servers used on behalf of Skylos by a third-party organization, are strictly prohibited and may be punishable by law, including the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

Skylos does not share any information we receive with any outside parties, except for the following: 1) When required by law, in connection with legal proceedings and investigations of crimes or other wrongdoing, and 2) For Onward Transfers.

Onward Transfer

Sharing Personally-Identifiable Information with an entity working on behalf of Skylos Sports Medicine or transferring Personally-Identifiable Information in conjunction with the sale or similar transfer of a business unit is considered an Onward Transfer.

If Skylos permits a third-party outside of Skylos to access Personally-Identifiable Information through Onward Transfer, commercially appropriate procedures would be followed to help ensure that the information is used only for authorized purposes and by authorized persons in a manner consistent with the choices customers and prospects have made under this Policy, and that the security, integrity and privacy of the information is maintained.

Uses of Information

We use information about you and your pet to help us process and respond to your inquiries, provide you and your pet our services, and/or supply goods such as medications, supplements. We also may use your information to complete your pet health insurance forms as requested by you or the insurance company.

We also use information about you to help us with our internal accounting and administration. We use information to track where our patients come from geographically, referral sources, and for possible marketing research. We use information to measure the number of visitors to the different parts of our website.

This Privacy Policy means that we may require proof of identity before we disclose any information to you.

The Internet is not a secure environment. If you send us information, including your email address or any financial information, it is sent at your own risk.

You may opt out of receiving promotional material or other communications from us by contacting us at info@skylossportsmedicine.com. You may access the personal information we hold about you, and ask us to correct any errors or otherwise amend or update your personal details by contacting us at the same email address.

If you have difficulty in opting out of receiving promotional materials or other communications please call us at 410-465-2428

Changes to Privacy Policy

We may change this Privacy Policy at any time by changing or removing existing terms or adding new ones. Changes may take the form of a completely new policy. If we change any aspect of our Privacy Policy we will post these changes on this page so that you are always aware of how we are treating your personal information. Any change we make applies from the date we post it on this page.

How to Contact Us

For more information please contact us via any of the following.

Email: info@skylossportsmedicine.com

Phone: 410-465-2428

Address: 10829 Birmingham Way, Woodstock, MD 21163